Online purchase and home delivery.

It is Black Friday and Pepe decides to buy a television in an electronics store which is registered in Gestoy. Once the item has been selected and the payment has been made, an order is created in both Gestoy accounts. The electronics store sends him a linkage request so that Pepe can monitor the whole process of the product´s delivery.

In “My Orders” section, Pepe tracks his television in real-time. The business offers the client the possibility of knowing where his order is at any time in order to provide a differentiated service: loads, transport towards his location, delays, incidents and exact time of arrival.

For Pepe, this is very useful, specially knowing the exact time of delivery, because in this way he avoids losing the whole day at home waiting for the product . The “Status Notifier” seems a great idea to him, that is why he awards the business with the highest points score in the survey. He will purchase on this store without hesitation on another occasion.